Built for property teams, powered by intelligence

Property operations, intelligently connected.

Manage bookings, maintenance, housekeeping, inventory, and guest experiences from a platform designed around how properties actually operate.

Request a demo See how it works
unified platform
1

unified platform

guest-to-team visibility
24/7

guest-to-team visibility

manual double-booking
0

manual double-booking

The Fetch journey

From a single property to a fully operated one.

  1. Step 1

    A property, multiplied

    One address becomes many units, many teams, many moving parts — commercial today, residential next.

  2. Step 2

    Every operation, coordinated

    Check-ins, check-outs, and day-to-day workflows sit inside one dashboard instead of scattered spreadsheets.

  3. Step 3

    Every guest, looked after

    Guests get a single, intelligent way to ask for help — and to see exactly where their request stands.

  4. Step 4

    Every issue, resolved

    Requests route themselves to the right team, tracked from reported to resolved without a single phone call.

  5. Step 5

    Every detail, tracked

    Housekeeping and inventory stay in sync with how each property actually runs, not a generic checklist.

Maintenance

Intelligent maintenance, designed around people.

Built with both property teams and guests in mind, Fetch streamlines issue reporting, tracking, and resolution from start to finish.

  • 1

    Guests report in seconds

    A conversational AI interface lets guests describe an issue in plain language — no forms, no friction.

  • 2

    Teams get instant clarity

    Requests land on a dedicated admin interface, prioritized and routed to the right person automatically.

  • 3

    Everyone tracks the same status

    Guests and teams both see live progress, from pending to completion, without a single status-check call.

Maintenance ticket Live tracking
1

Reported

Guest flags a leaking faucet from the AI interface

Operational clarity

Powerful where it matters. Simple where it counts.

Every workflow is thoughtfully designed to reduce friction, improve visibility, and help teams stay focused on what matters most.

Built for how teams actually work

Navigation and workflows follow the way property teams think, not the way software vendors organize menus.

One dashboard, every property

Check-in and check-out status, tasks, and requests live in a single, uncluttered view across your portfolio.

Depth without the density

Advanced functionality stays a click away instead of cluttering the screen — powerful, never overwhelming.

Precision your team can rely on

Fewer manual steps and clearer handoffs mean less room for things to fall through the cracks.

FetchChannel Manager

Channel management

Seamless connectivity. Smarter distribution.

Reduce manual work and maintain accuracy with real-time synchronisation across your booking ecosystem — built directly into the platform, not bolted on.

  • Real-time rate and availability sync across every channel your guests book through
  • No more manual updates or double-booking risk across platforms
  • One unified inbox and calendar, regardless of where the booking came from

Housekeeping & inventory

Inventory and housekeeping, working together.

Create workflows that adapt to the way your properties run, giving teams the information they need to keep properties guest-ready without unnecessary complexity.

  • A rhythm that fits your property

    Teams shape cleaning cadence around how each property actually runs — not a generic, one-size-fits-all schedule.

  • Inventory, always in view

    Supply levels and stock movement stay visible across every property, so teams are never caught off guard.

Room status Rhythm set per property
Ready In progress Needs attention

Guest management

Every guest journey, clearly visible.

A clean, intelligent interface that keeps teams aligned by providing instant visibility into reservations, occupancy, and guest activity, all from a single operational view.

  • Instant visibility into reservations, occupancy, and guest activity
  • A single operational view that keeps every team member aligned
  • Clear status at a glance — no digging through separate tools
Occupancy this week Live view
JR
Unit 03 · checking in today 3 nights · self check-in enabled
Confirmed

Payments

Payments that simply work.

Secure and reliable payment processing built into the operational flow, keeping transactions moving smoothly with a streamlined experience across different regions.

PCI-aligned
security by default
Multi-region
currency support
Payments Multi-region ready
Payment receivedBooking · Unit 04
Funds settlingBooking · Unit 11
Receipt sentBooking · Unit 02
On the roadmap

Analytics & predictive intelligence

See what's happening today. Anticipate what's next.

Transform operational data into actionable insights that help teams plan ahead and make better decisions — currently in development as part of the Fetch roadmap.

Portfolio insights Coming soon

Preview illustrative only — predictive analytics is not yet available.

Operations-first PMS

Built around operations, not bolted onto them.

While traditional systems focus on reservations first and operations second, Fetch connects the operational realities of property management directly to the heart of the platform.

Traditional systems

Reservations sit at the center. Operations — maintenance, housekeeping, inventory — get added on top, often through separate tools.

Fetch

Operations sit at the center. Reservations, maintenance, housekeeping, and payments all connect to the same operational core.